Your first visit
What happens, in order
We won’t start any treatment on the day unless it’s urgent or you’d like us to.
1BookBook online or give us a call. Let us know if anything is sore, if you’re feeling nervous, or if it’s an ACC injury.
2Your health historyWe’ll ask about your general health, medications and allergies, and any past dental treatment.
3Your examA thorough check of your teeth, gums, bite and mouth, with X-rays and a quick 3D scan.
4Talking it throughWe’ll show you what we’ve found on screen and explain it in plain language.
5Your written planYou’ll take home your options, itemised costs and payment choices, and book in when you’re ready.
What to bring
Helpful things to bring
- A list of any medications you take
- Your Southern Cross member card, or the app
- Your ACC claim number, if it’s an injury
- Your teenager’s NHI number, if they’re enrolling in free dental care
- Recent X-rays or records from a previous dentist, if you have them
- Your Q Card, if you plan to use it
- Any questions you’d like to ask
Feeling nervous?
Lots of our patients do. Tell us when you book and we’ll go at your pace, explain each step first and stop whenever you need a break.
Find us
In the heart of Panmure
We're on Queens Road in Panmure town centre, with free parking nearby and the train station a short walk away.
Free parking There's plenty of free parking in and around Panmure town centre, so you won't need to pay to park when you visit us.
By train or bus Panmure station is about a 10-minute walk (700 m) along Queens Road, and the main bus interchange is right next to it.
Opening hours Tuesday to Saturday, 10am to 5pm. Closed Sunday and Monday.
• Opens today at 10am
Get in touch 09 570 2823 · Freephone 0800 454 535
reception@classicsdental.com
Need to change your appointment?
Please let us know as early as you can, ideally at least 24 hours beforehand, so we can offer the time to someone else.
Questions
Your questions, answered
Still wondering about something? Give us a call on 09 570 2823 or email reception@classicsdental.com, and we’ll get back to you.
Do I need a referral?
No. You can book directly online or by phone.
Will I have treatment on the day?
Usually not, unless something is urgent. Your first visit is about understanding what’s going on and giving you a clear plan.
It's been years since I saw a dentist. Is that okay?
Of course. Many of our new patients haven’t been in a while. We won’t lecture you; we’ll just help you get back on track.
Do you see children?
Yes. We see children and teenagers for check-ups and treatment. Basic dental care is free for teenagers from Year 9 until their 18th birthday.
You might also be interested in
General dentistry
Comprehensive examinationA thorough check of your teeth, gums and mouth, with X-rays, a 3D scan and a written plan to take home.
Comfort
Nervous patientsFeeling anxious about the dentist? How we help you feel more at ease.
Practice
Payment optionsSouthern Cross Easy-claim, interest-free plans, Q Card, ACC and WINZ.
Ready when you are
We'd love to see you