When to call us
Please call us straight away if you have
- Severe toothache that pain relief isn’t helping
- An adult tooth that’s been knocked out
- A broken, cracked or chipped tooth that hurts
- A crown, filling or bridge that’s come loose or broken
- Swelling in your face, jaw or gums
- Bleeding that won’t stop after an injury
- An abscess or other signs of infection
If an adult tooth has been knocked out
Pick it up by the crown, not the root. If it’s dirty, give it a quick rinse in milk or water. Don’t scrub the root. Try to put it back in the socket, or keep it in milk, and come and see us within 60 minutes. If it’s a baby tooth, don’t put it back in, but do bring your child in to be checked.
When to go to the emergency department
If swelling is spreading towards your eye or neck, or you’re having trouble breathing or swallowing, please go to your nearest emergency department. Outside our hours, you can call Healthline on 0800 611 116 for advice.
Questions
Your questions, answered
Still wondering about something? Give us a call on 09 570 2823 or email reception@classicsdental.com, and we’ll get back to you.
Can I be seen today?
We do our best to see people with severe pain, injuries or knocked-out teeth on the same day. Calling early in the day gives us the best chance of fitting you in.
Will ACC help with the cost?
If your dental injury was caused by an accident, ACC may contribute to your treatment. We’ll lodge the claim for you.
What if it happens on a Sunday or Monday?
We’re closed on Sundays and Mondays. Call Healthline on 0800 611 116 for advice, or go to an emergency department if you have severe swelling or a serious injury.
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